SHIPPING & RETURNS

SHIPPING INFORMATION

CHOP LIF£ ACCEPTS ORDERS 24 HOURS A DAY, EVERY DAY OF THE WEEK. ORDERS ARE PROCESSED IN THE ORDER THEY ARE RECEIVED.

CHOP LIF£ SHIPS ALL UK ORDERS VIA Royal Mail 1ST CLASS POSTAGE (1-2 WORKING DAYS DELIVERY)

INTERNATIONAL EXPRESS SIGNED DELIVERY (5-7 WORKING DAYS) 

TRACKING INFORMATION WILL BE SENT AFTER PRODUCT'S DISPATCH.

INTERNATIONAL CUSTOM CHARGES 

THE CUSTOMER IS RESPONSIBLE FOR THE PAYMENT OF ANY DUTIES AND TAXES UPON DELIVERY.

RETURNS POLICY

ALL SALES FINAL. NO RETURNS TO YOUR ORDER AFTER PLACED. TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE FAULTY OR DAMAGED AND MUST BE RETURNED UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT.

RETURNS POLICY IS 14 DAYS AFTER PURCHASE 

THE CUSTOMER IS RESPONSIBLE FOR ALL POSTAGE COSTS ASSOCIATED WITH RETURNING THE ITEM.

REFUNDS

REFUNDS ARE ONLY APPROVED ON FAULTY OR DEFECT PRODUCTS.

ONCE YOUR ITEM IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.

IF YOUR REFUND IS APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL BE AUTOMATICALLY APPLIED TO THE ORIGINAL METHOD OF PAYMENT.

LATE OR MISSING REFUNDS

IF YOU HAVE NOT RECEIVED YOUR REFUND YET, FIRST CHECK YOUR BANK ACCOUNT AGAIN.

IF THE REFUND HAS STILL NOT BEEN PROCESSED PLEASE CONTACT YOUR CREDIT CARD COMPANY.

NEXT CONTACT YOUR BANK. THERE IS OFTEN SOME PROCESSING TIME BEFORE A REFUND IS FULLY POSTED. IF YOU HAVE DONE ALL OF THE ABOVE STEPS AND YOU HAVE STILL NOT RECEIVED A REFUND, PLEASE CONTACT US AT CHOPLIFECLO@GMAIL.COM